Lancashire Constabulary is one of the top performing police forces in the country and we lead the field in our approach to policing communities.
Our Ambition is a determination to consistently be the best police force in the country - this is important for us as we recognise that we cannot be complacent even when we do consistently well in inspections. There is always more we can do to improve.
For us to achieve our Ambition we need to ensure that our policing service is delivered in such a way that we always put people first.
In order to do this we need to focus on five areas. These are:
As well as focusing on these areas, we also need to concentrate our efforts on investing in the development of our staff; helping them to deliver a top quality service and forging strong partnerships with agencies that can help us make communities safer.
Lancashire Constabulary has received national recognition for its commitment to providing a high quality service to residents in the county.
The Constabulary has become one of only two police forces in the country to have achieved the Government’s Customer Service Excellence Award.
The Standard was developed by the Government to recognise organisations that are firmly focused on customer satisfaction and who go the extra mile to deliver the best service possible.