Policies and procedures

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For the conduct of police force business:
A review of the Constabulary's current policies is presently being undertaken to ensure that they are suitable for publication. Therefore, if you require access to a specific policy, get in touch with us and a member of staff will look at the feasibility of disclosing the information you are seeking. A list of the Constabulary's Policies can be found in the following Spreadsheet

For the provision of policing services:
A review of the Constabulary's current policies is presently being undertaken to ensure that they are suitable for publication. Therefore, if you require access to a specific policy, get in touch with us and a member of staff will look at the feasibility of disclosing the information you are seeking. A list of the Constabulary's Policies can be found in the following Spreadsheet

About recruitment and employment of staff:
For recruitment details, please see the 'Jobs' section of the website:

Records management and personal data policies:
A review of the Constabulary's current policies is presently being undertaken to ensure that they are suitable for publication. Therefore, if you require access to a specific policy, please get in touch with us and a member of staff will look at the feasibility of disclosing the information you are seeking. A list of the Constabulary's policies can be found in the following Spreadsheet:

Customer service standards and complaint procedure:
How to make a complaint:
Link to the Independent Police Complaints Commission: http://www.ipcc.gov.uk/

Handling requests for information: Freedom of Information & Data Protection

Charter mark procedures: Following the introduction of the Government's new standard, Customer Service Excellence, Charter Mark is now closed to new applications. To learn more about the new standard, Customer Service
Excellence, you can visit their website at the following address: http://www.cse.cabinetoffice.gov.uk/homeCSE.do

Response Times

Cost Recovery Policy: See the 'For the Provision of Policing Services' section.
Charging Regime and Policies:
Income Generation Policy:

Link to document which details for services in which the public are charged: To follow.

Details on the application of the Freedom of Information and Data Protection (Appropriate Limit and Fees) Regulations 2004: To follow

My Neighbourhood

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