The Professional Standards Department (PSD) of Lancashire Constabulary is situated at Police Headquarters and is headed by a Detective Superintendent. The department is responsible for dealing with complaints from members of the public and internal misconduct investigations. The department consists of highly trained and experienced investigators, supported by a team of police staff who perform a variety of roles.
The Constabulary's Vetting Team is contained within the department. Their role is to ensure that only those who display the highest standards of conduct, honesty and integrity are recruited to work either for or with the Constabulary.
The Constabulary uses the information gained from investigations to improve the service given to the public. PSD officers liaise closely with local police commanders and provide them with a range of information, including trends analysis, numbers and types of complaints and lessons learnt from complaints and misconduct cases.
For information on how to make a complaint click here