Keypoint

What is KeyPoint?

Keypoint is a keyholder information database run by Lancashire Constabulary. This scheme allows you to securely register the details of individuals who can be contacted by the emergency services in your absence should an incident occur at your premises.

Your nominated keyholders should:

Be someone you trust e.g. friend, relative or member of staff
Have access to your property so that they can come to your home/business to deal with a problem, help limit damage and any possible repair costs
Live no more than 20 minutes away
Know how to work any alarms including how to turn them off
Know where the gas and electricity isolators are
Know how to turn off the water
Know if you have any hazards in the premises e.g. dogs, chemicals, pond etc.

Benefits of KeyPoint

Peace of mind
A speedier resolution to any issues at your property
Quick notification of any impending danger e.g. flooding
The ability to indicate a preferred contractor for emergency repairs should they be required
Easily updated information

Frequently Asked Questions

Will the police accompany my keyholder?
No, not unless there is an indication from someone at the scene that a criminal offence has taken place or there are suspicious circumstances. Please note an alarm activating does not amount to suspicious circumstances.

I have an alarm so why join the scheme?
The police may need access to your premises for incidents such as a burst water pipe or gas leak. If the alarm isn't linked to a central monitoring system the emergency services will not be aware of the keyholders for your premises.

How much does Keypoint cost?
The following prices are valid for renewals up until 31st December 2010: